Soul Stories For Business Terms and Conditions

 This Participation Agreement (“Agreement”), governs the terms and conditions for participation by a Client identified below (“Client”) in the Soul Stories For Business® 1:1 VIP Virtual Retreat (“Program”) created by Sarah White (trading as “Sarah PJ White” of 4 Kensey Court, Launceston, Cornwall, PL15 9DT) (“Coach” or “Consultant” or “me” or “I”).

Background

I trade as Sarah PJ White and I am a provider of coaching, training and consultancy services for small business owners. I run retreats, virtual retreats, 1:1 and group programs, and self-study courses as part of my offerings. You joined one of my 1:1 coaching programs.

We have therefore agreed to enter into this Agreement together. I will now set out what the Program will deliver to you, how you will interact and learn during the course of this Program, and grant you rights to access and use certain of my bespoke methodologies and materials on the terms and conditions set out in this Agreement.

Program Fee and Payment Schedule

The full price of this Program is £900 and this is payable in full at time of purchase. If you choose to pay in instalments, you are agreeing to pay £300 at time of purchase, followed by a second and third payment, each a month apart, and starting a month after the initial payment at time of purchase.

If purchasing via the 3-pay option, you are agreeing to pay all three payments of £300 - regardless of whether calls have been booked and used, and even if the final payment is after the program has finished.

The Program does not include VAT. Where VAT is applicable I will cover that for you.

The Program fee includes:

  • Access to a Program Area for the purpose of accessing and downloading any documentation included in the course.
  • 5 x mentoring calls with Sarah White, as detailed within the Program and any bonus content advertised at time of purchase.
  • Downloadable workbook, templates and guides.
  • 2-weeks access to me via WhatsApp once the course has finished, for any follow-up questions you may have. This is not a 24-hour service, neither is it a compulsory part of the program!

The Program

The Program is designed to guide and educate you through aspects of storytelling in a business capacity and how to use stories within your marketing, to help market yourself in a more authentic way. 

The program start date will be the date upon which the Program is purchased (“Program Start Date”). 

The Program comprises 5 x one to one Zoom sessions, as well as downloadable PDFs, a workbook, templates and guides, and 2-weeks of WhatsApp access, once the program has finished.

The calls are to be taken at a rate of one call a week. You CAN book calls closer together if you'd prefer a more intensive experience and if you need a slower pace, you can book calls no more than fortnightly apart (although this may negatively impact momentum and implementation). No matter what option you select, all calls will need to be completed no later than 3 months after the initial first payment.

You will be provided with access to a Program Area as part of the Services.

The Zoom sessions vary in length. The first two Sessions (“Session”) will last for a maximum of one and a half hours. The remaining three sessions will be for a maximum of one hour. You will be given access to my calendar to book the calls in at a day and time to suit you.

It is the client’s responsibility to book in and attend these Zoom Sessions and to also implement any learning from the Program. 

Either of us may cancel a Session by notice in writing, by email or by telephone to the other no less than 24 hours prior to the start of the Session.

The client has access to the downloadable elements of this Program for the lifetime of the Program. I reserved the right to discontinue the Program, but if this should happen, I will give you due notice ahead of the discontinue date. The program is subject to modification at any time per my discretion, and I will give due notice of any changes.

This Agreement should be read in conjunction with my Privacy Policy, Website Terms of Use, which can be found on my website https://www.sarahpjwhite.com/pages/terms-of-website-use and https://www.sarahpjwhite.com/pages/privacy-policy 

Cancellations & Refunds

I adhere to the statutory 14 Day Refund Policy for Digital Products. However, once any call has been booked and taken, or any training documentation downloaded or viewed, the Participant waives the right to this refund policy immediately and no refunds can be given.

Requests for cancellations and/or refunds received by “me” outside of this will not be honoured and any outstanding balance owed to ‘me’ for the program must be paid in full.

Your Participation In This Service

You agree that full participation in the Service is necessary in order to achieve the best possible results and outcomes from your personal perspective. 

You accept and agree that you are one hundred percent (100%) responsible for your own actions including your participation, progress and results during the Terms of the Service. 

You agree that you are responsible for your own personal wellbeing and that the Service is not to be used in lieu of professional advice for legal, financial, medical, tax or other matters normally handled by professionals.

I will do my best to support you with getting the maximum benefit from the provision of the Service, but I cannot guarantee that the Service will meet your specific expectations or that you will achieve any particular outcomes or results, financial or otherwise. 

Confidentiality

I agree not to (except in the proper course of my duties) use or disclose to any third party any Confidential Information. This restriction does not apply to:

  1. any use or disclosure authorised by you or required by law; 
  2. any use or disclosure which I in my absolute discretion consider necessary or advisable in order to prevent illegal acts or harm to you or to others; or
  3. any information which is already in, or comes into, the public domain otherwise than through my unauthorised disclosure.

Data Protection and Intellectual Property

You acknowledge and agree that your personal data will be processed by and on behalf of me as part of me providing you with the Services.

All Intellectual Property Rights and all other rights in the materials and content that I use within the Sessions are owned by me alone. 

Participants will not use, copy, publish, reproduce, share or allow anyone else to use or reproduce such content or materials in any way, without prior written permission from myself.

I grant to you a limited, non-exclusive, non-transferable, non-sublicensable revocable licence to use all or any of the content or material used in the Sessions for the purposes for which the Sessions were provided only.

You may not without my prior written consent make any audio or visual recordings of all or any part of our Sessions. 

Warranties

The Service and access to any of its content are made available without warranty of any kind. I have taken all reasonable steps to ensure that it is of satisfactory quality and reasonably fit for the purpose for which it was advertised and on the basis of which you purchased. 

To that end, I give no specific guarantee or reassurance as to the results of participating in the Service and/or using the content. You accept and agree that your entry into any program does not guarantee you any specific results in your personal or professional life, career or business growth. The results and benefits received by participants in the Program can and do vary.

Any testimonials provided on my website or otherwise do not and are not intended to represent or guarantee that any other participant in our Services will receive the same results or benefits.

Governing Law and Jurisdiction

This agreement shall be governed by English law. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement or its subject matter.

Entire Agreement

This agreement sets out the entire agreement between us in relation to your rights as a recipient of the Service. This agreement supersedes any and all prior agreements, communications and proposals. You agree that in entering into this Agreement you have not relied on any statement or representation made by any person (including third party) relating to membership of the Program or provision of the Service.